Docket No. 1725 - Rules and Regulations Governing the Termination of Residential Electric, Gas and Water Utility Service (Termination Rules)

Year 2025 - Request for Voluntary Moratorium on Utility Terminations for Households Impacted by ongoing Government Shutdown

• Notice of Emergency Open Meeting - Monday October 27, 2025 at 10:55am @ PUC 89 Jefferson Blvd, Warwick, Rhode Island
  • Motions and Votes from October 27, 2025 Open Meeting
• Letter requesting a voluntary moratorium from Speaker of the State of Rhode Island House of Representatives K. Joseph Shekarchi (10/23/25)
• RI Energy's Response to Speaker of the House K. Joseph Shekarchi's request for Extension of Winter Moratorium Protection from Termination of Service (10/24/25)

Rules and Regulations Governing the Termination of Residential Electric, Gas and Water Utility Service (810-RICR-10-00-1, effective October 19, 2008. This regulation was codified into the Rhode Island Code of Regulations (RICR) Code Format.

Year 2019

• The George Wiley Center's Request for restoration of service for residential utility customers (9/12/19)
• Comments submitted by:
  • Pascoag Utility District (9/23/19)
  • National Grid (10/4/19)
  • Division of Public Utilities and Carriers (10/4/19)
  • Block Island Utility District (10/8/19)
• PUC Order issued on the George Wiley Center's request amend payment plan/term to restore service for residential customers. Order issued 10/18/19.
• The George Wiley Center's Request to Extend the Winter Moratorium on Utility Shutoffs (4/2/19)
• Comments submitted by:
  • The Narragansett Electric Co. d/b/a National Grid (4/8/19)
  • The Division of Public Utilities and Carriers (4/8/19)
  • Pascoag Utility District (4/9/19)

Year 2018

• The George Wiley Center's Request for restoration of service with different down payments and terms for residential utility customers(10/9/18)
• Comments submitted by:
  • General Assembly (10/12/18)
  • National Grid (10/24/18)
  • The George Wiley Center (10/25/18)
  • Division of Public Utilities and Carriers (10/29/18)
  • The George Wiley Center (10/30/18)
• PUC Order 23312 approving payment plans and terms so to allow customers to restore service. Order issued 11/1/18.
   
• The George Wiley Center's Request to Extend the Winter Moratorium on Utility Shutoffs (Electric & Gas)
• Comments submitted by:
  • Pascoag Utility District (4/12/18)
  • RI Dept. of Human Services (4/12/18)
  • The Narragansett Electric Co. d/b/a National Grid (4/13/18)
  • The Division of Public Utilities and Carriers(4/1618)
  • PUC Order 23090 extending the Winter Moratorium on Utility Shutoffs (5/1/18)

Year 2017

• The George Wiley Center's - Request for restoration of service with different down payments and terms for all customers. (10/24/17)
• Comments submitted by:
  • The General Assembly (11/7/17)
  • The Division of Public Utilities and Carriers (11/16/17)
  • The Narragansett Electric Co. d/b/a National Grid (11/16/17)
  • The George Wiley Center (11/16/17)
  • National Lawyers Guild of Rhode Island (11/16/17)
  • RI Center for Justice (11/17/17)
  • Public Comments (11/17)
  • The George Wiley Center Reply Comments (11/21/17)
• PUC Order 22967 issued on The George Wiley Center’s petition to amend the payments and terms to restore service for customers. Order issued 11/27/17.
• The George Wiley Center's request to extend the winter moratorium from April 1, 2017 to May 1, 2017 (3/27/17)
• Comments submitted by:
  • The Division of Public Utilities and Carriers (4/3/17)
  • The Narragansett Electric Co. d/b/a National Grid (4/7/17)
  • Block Island Power Co. (4/7/17)
  • Pascoag Utility District (4/11/17)
• PUC Order No. 22764 extending the moratorium on utility shutoffs until May 1, 2017. Written Order issued 4/13/17.

Year 2016

• The George Wiley Center's request for the PUC “to institute a year-round emergency regulation allowing utility consumers to have service restored after termination, with 10% down payment of the total amount owed.”. Includes supplemental filing.
• Request from Senate President Paiva Weed and Speaker Mattiello “to take action, as the commission has for several years, by modifying the existing termination/restoration rules to provide the most-vulnerable consumers an achievable accommodation in order to ensure continued or renewed utility service heading into the winter months.”
• Comments submitted by:
  • National Grid in response to the request from Senate President Paiva Weed and Speaker Mattiello (10/17/16)
  • National Grid in response to the request from the George Wiley Ctr. (10/17/16)
  • Division of Public Utilities and Carriers (10/17/16)
  • Division of Public Utilities and Carriers' Amended Comments (10/20/16)
• PUC adopts Emergency Termination Regulations effective November 1, 2016 through December 4, 2016.
• PUC's Report regarding the adoption of emergency regulations. Report issued November 2, 2016.

Year 2015

• The George Wiley Center's request institute emergency rules through the end of the calendar year to allow restoration of service and avoid termination (10/14/15)
• Comments received by:
  • Senate President Paive Weed and Speaker Mattiello
  • The Ratepayers Advisory Board
  • Community Care Alliance
  • Division of Public Utilities and Carriers
  • The George Wiley Center
• PUC Order 22205 adopting Emergency Regulations (11/3/15)

Year 2014

• PUC's Current Termination Rules (effective date: October 19, 2008)
• George Wiley Center - Request to adopt emergency regulations to allow for restoration or continuation of service with a down payment of 10% and 36 month repayment plan (filed 10/21/14)
• Comments were received from:
  • Division of Public Utilities and Carriers (10/27/14)
  • National Grid (10/28/14)
  • RI General Assembly (10/27/14)
  • Several Members of the Public
• At October 30, 2014 open meeting, the PUC adopted interim emergency termination rules. The rules reflect the addition of Part V, Section 4(G) on pages 37-38. The rules were filed with the Secretary of State Office and will be in effect from October 31, 2014 - November 30, 2014.
• PUC Report No. 21710 in response to the George Wiley's request to promulgate emergency termination rules. Report issued 11/3/14

Responses to Data Requests

• National Grid - Responses to PUC's Data Requests issued October 8, 2014 and attachments:
  • Attachment to PUC Data Request 15a
  • Attachment to PUC Data Request 15b
  • Attachment to PUC Data Request 17a
  • Attachment to PUC Data Request 17b
• National Grid - Remaining responses to PUC data Requests 11 and 12
• National Grid - Supplemental responses to PUC 13, PUC 14 and PUC 16

LINK TO PROCEEDINGS IN PREVIOUS YEARS

• Year 2013