Docket No. 25-08-GE Inquiry into Rhode Island Energy's Billing Systems Practices and Performance

In Re: PUC's inquiry into Rhode Island Energy's billing systems practices and performance

Public Utilities Commission (PUC): 

• PUC Statement on Billing System Audit (5/15/25)
• PUC Order No. 25352 (5/16/25)
• Decisions from Wednesday May 14, 2025 Open Meeting
• Motions and Votes from Wednesday June 11, 2025 Open Meeting 

Open Meetings and Hearings: 

• Notice of Open Meeting - Wednesday May 14, 2025 at 11A.M. in Hearing Room A, RI Public Utilities Commission, 89 Jefferson Blvd., Warwick, RI 02888.
  • Stream Link to Open Meeting on May 14, 2025
• Notice of Open Meeting - Wednesday June 11, 2025 at 9:30A.M. in Hearing Room A, RI Public Utilities Commission, 89 Jefferson Blvd., Warwick, RI 02888.
  • Stream Link to Open Meeting on June 11, 2025

PUC Data Requests:

• PUC's joint set of Data Requests Directed to Rhode Island Energy Set 1 (3/14/25)
• PUC's joint set of Data Requests Directed to Rhode Island Energy Set 2 (3/24/25)
• PUC's joint Set of Data Requests Directed to Rhode Island Energy Set 3 (4/2/25)
• PUC's joint set of Data Requests Directed to Rhode Island Energy Set 4 (5/9/25)
• PUC's joint set of Data Requests Directed to Rhode Island Energy Set 5 (5/23/25)

Rhode Island Energy's Filings (RI Energy): 

• RI Energy's Responses to Data Requests:
  • RI Energy's Responses to PUC's Joint Data Request Set 1 (4/4/25)
  • RI Energy's Responses to PUC's Joint Data Request Set 2 - Complete Set (4/8/25)
  • RI Energy's Responses to PUC's Joint Data Request Set 3 (4/23/25)
  • RI Energy's Responses to PUC's Joint Data Requests Set 4 - Motion for Protective Treatment of Confidential Information (6/3/25)
    • Attachment PUC 4-41
  • RI Energy's Responses to PUC's Joint Data Requests Set 5 (6/12/25)
• Rhode Island Energy's Draft Request for Proposals for Consulting Services for the Evaluation of Billing Systems (5/30/25)
  • Revised Draft Request for Proposals (6/10/25)
  • Revised Draft RFP Distribution Plan (6/10/25)
  • Revised Draft Professional Services Agreement (6/10/25)
• Rhode Island Energy's Final Request for Proposal for Consulting Services for the Evaluation of Biling Systems (6/11/25)
• Rhode Island Energy's Billing Conversion and Stabilization Incremental Cost Tracking Report - June 2025 (6/27/25)

Link to Rhode Island Energy’s Request for Proposal: Consulting Services for the Evaluation of Billing Systems